Team Leadership Training Module

This program is designed to assist the participants to: – organize work tasks, people, and resources to deliver most effectively on organization goals; advance their abilities through active listening supported with meaningful oral and written presentation of information.

DID YOU KNOW

• Decades ago, people, on average, held two jobs in their lifetime. Now, organizations struggle to recruit and maintain effective associates.
• You can’t have an organization that has high levels of customer loyalty without first earning high levels of employee loyalty.
• Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively.
• Exceptional listening skills and the ability to convince others to your way of thinking make the difference between good and great leaders
• A critical role for managers is the ability to manage conflicts between associates, with subordinates or peers
• Delegation (rather than dumping) can be used to develop people or to achieve specific organizational outcomes.
• The needs of the team are best met when we meet the needs of individual persons
• Those employees who are most committed (engaged) perform 20% better and are 87% less likely to leave the organization.

This program assists participants develop skills to build employee/members commitment and engagement levels through winning teams.

Benefits of this program

• Be able to analyze their conflict response style
• Apply a variety of strategies for managing conflict
• Diagnose conflict within their organization
• Conflict Resolution— Create harmony in stressful interpersonal situations and bring people together who have been separated by their differences.
• External Awareness— Sees things from multiple points of view. Is mindful of how actions impact others.
• Demonstrate the steps of the Delegation Process to train and develop valuable team members while maintaining accountability and control
• Generate participation in meetings by applying human relations principles
• Discover ways to build cooperation and positive results in meetings